Eventually, however, every project or program comes to a close. For a one-off opportunity, like a research project, there’s usually a clean beginning and ending. For longer-term programs, donor clients often already have their next steps in mind and so close-out involves administrative formalities but can also include aspects of connecting to the next phase of programming. For truly long-term, and large-scale initiatives, a closeout may be akin to a reflection point in the project at which the organization or client can pause to assess what’s been accomplished and how to take the next step.
In all of these cases, as the individual or organization contracted, you want to make sure you end on a high note. [I often think of this in terms of sage advice I learned from a band instructor when I was young. He emphasized that while the audience hears the entire piece of music, the most important notes are the first and last ones they hear.]
If you are working independently, closing out a project usually includes completing your deliverables, getting signoff from your client and making sure you have added value. As an organization delivering for a client, closing out a project also begins with the completion of your deliverables, but includes closing out with each of your staff, consultants and partners. In both cases, you also want to make sure you close out from both the technical and administrative perspectives.
This final training in our project management cycle has two goals: to discuss how to deliver world-class results for your client and how to close out administratively to leverage the professional experience. I’ll begin in the next section by discussing how to go about delivering world-class results for your clients. Thank you for watching this training on RFAs, RFPs and RFQs. Remember, if you have any questions, please contact us at training@Aidpreneur.com.