NetHope, a non-profit organization that joins NGOs with technology innovators, has just released the Back-office IT Guide to help NGOs incorporate information and communication technology (ICT) services into their processes and decision-making.
The opportunities for technology at NGOs have never been greater. Businesses are harnessing systems and information to increase productivity, make data-driven decisions, and run leaner operations. Greater sophistication in technology management means that organizations can take advantage of new trends such as cloud infrastructure, and deliver in minutes what once took significant capital investment and months of work. The mandate for NGOs is clear.
Intended for decision-makers and operations managers at small- to medium-sized humanitarian, development and relief organizations, the Back-office IT Guide offers insight into how to set the foundation to more deeply integrate technology into an organization’s approach and operations. It provides an overview of the role IT plays across core functional areas and leverages and adapts learnings from large NGOs and private sector companies. ISG’s Mike Klein assisted in the development of the guide’s chapter on monitoring and evaluation tools, detailing how organizations can best adapt to the ongoing data revolution in the development and aid industry.
In an atmosphere of ever more accessible technology and expectations for what ICT can deliver, the guide provides insight on the best ways to capitalize on ICT opportunities.